What we do

Clinical Effectiveness is a key part of protecting and improving quality in the NHS. The aim is to make the care we give or the service we deliver more explicitly evidence based, with the goal of achieving better outcomes for patients. It is made up of a range of activities; the most well-known is clinical audit but it also includes, implementation of NICE guidance and other professional standards, development of local guidelines and clinical outcomes monitoring. Together these help guide staff on what is known to be effective and safe when managing patient care.

 
The department also seeks to improve patient care by participation in all eligible national patient surveys, by carrying out local patient surveys and engaging in the national Patient Reported Outcomes Measures Programme.

 

For our main areas of our work, namely clinical audit and NICE guidance implementation, we are responsible for the following:

 

  • Managing a contemporaneous archive of all registered audit projects and their outcomes
  • Guiding staff in all elements of the clinical audit cycle, including sampling, data extraction, basic analysis, report writing and action planning
  • Providing bespoke clinical audit training and facilitation
  • Co-ordinating a process for ensuring that clinical practice and service delivery meets NICE recommendations, where relevant,
  • Providing assurance to the Trust on standards of clinical performance and NICE guidance compliance, and supporting the strategic function of the Clinical Effectiveness Group

Who we are

 

Gary Schuster

Head of Clinical Effectiveness

0191 5656256 ext. 42010

gary.schuster@nhs.net

 

 

Sunderland

Based at Trust Headquarters,

Sunderland Royal Hospital

 

Email:

stsft.clinicaleffectiveness.sun@nhs.net

 

Julie Jones

Assistant Clinical Effectiveness Manager

0191 5656256 ext. 42262

julie.jones7@nhs.net

 

Karen Ramsay

Clinical Governance Facilitator

0191 5656256 ext. 42061

karen.ramsay@nhs.net

 

Victoria Dawson

Clinical Governance Facilitator

0191 5656256 ext. 42276

v.dawson2@nhs.net

 

Suzanne Bates

Clinical Governance Facilitator

0191 5656256 ext. 42163

suzanne.bates9@nhs.net

 

Bev Ruffell

Clinical Governance Co-ordinator

0191 5656256 ext. 42163

beverley.ruffell@nhs.net

 

Julie Grassam

Clinical Governance Co-ordinator

0191 5656256 ext. 42037

j.grassam@nhs.net

 

Ria Benison

Clinical Governance Clerk

0191 5656256 ext. 41233

r.benison@nhs.net

 

Ashleigh Warrener

Clinical Governance Clerk

0191 5656256 ext. 42368

ashleigh.warrener@nhs.net

 

 

South Tyneside

Based at Palmer Community Hospital,

Jarrow

 

Email:

stsft.clinicaleffectiveness.st@nhs.net

 

Jan Brennan

Quality Lead

0191 402 8195

jan.brennan@nhs.net

 

Lynne Joseph

Clinical Audit Facilitator

0191 402 8000 ext. 8290

lynne.joseph@nhs.net

 

Jordan Thompson

Clinical Audit Facilitator

0191 402 8000 ext. 8286

jordan.thompson7@nhs.net

 

Sue Conway

Clinical Audit Facilitator

0191 402 8000 ext. 8289

sue.conway1@nhs.net

 

Paul Coyne

Quality Support Analyst

0191 402 8139

paul.coyne2@nhs.net

 

Lesley Connor

Quality Support Analyst

0191 402 8196

lesley.connor8@nhs.net

 

Sheila Lawson

Administrator

0191 402 8134

sheila.lawson@nhs.net

 

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