Clinical Effectiveness is a key part of protecting and improving quality in the NHS. The aim is to make the care we give or the service we deliver more explicitly evidence based, with the goal of achieving better outcomes for patients. It is made up of a range of activities; the most well-known is clinical audit but it also includes, implementation of NICE guidance and other professional standards, development of local guidelines and clinical outcomes monitoring. Together these help guide staff on what is known to be effective and safe when managing patient care.
The department also seeks to improve patient care by participation in all eligible national patient surveys, by carrying out local patient surveys and engaging in the national Patient Reported Outcomes Measures Programme.
For our main areas of our work, namely clinical audit and NICE guidance implementation, we are responsible for the following:
Gary Schuster
Head of Clinical Effectiveness
0191 5656256 ext. 42010
gary.schuster@nhs.net
Sunderland
Based at Trust Headquarters,
Sunderland Royal Hospital
Email:
stsft.clinicaleffectiveness.sun@nhs.net
Julie Jones
Assistant Clinical Effectiveness Manager
0191 5656256 ext. 42262
julie.jones7@nhs.net
Karen Ramsay
Clinical Governance Facilitator
0191 5656256 ext. 42061
karen.ramsay@nhs.net
Victoria Dawson
0191 5656256 ext. 42276
v.dawson2@nhs.net
Suzanne Bates
0191 5656256 ext. 42163
suzanne.bates9@nhs.net
Bev Ruffell
Clinical Governance Co-ordinator
beverley.ruffell@nhs.net
Julie Grassam
0191 5656256 ext. 42037
j.grassam@nhs.net
Ria Benison
Clinical Governance Clerk
0191 5656256 ext. 41233
r.benison@nhs.net
Ashleigh Warrener
0191 5656256 ext. 42368
ashleigh.warrener@nhs.net
South Tyneside
Based at Palmer Community Hospital,
Jarrow
stsft.clinicaleffectiveness.st@nhs.net
Jan Brennan
Quality Lead
0191 402 8195
jan.brennan@nhs.net
Lynne Joseph
Clinical Audit Facilitator
0191 402 8000 ext. 8290
lynne.joseph@nhs.net
Jordan Thompson
0191 402 8000 ext. 8286
jordan.thompson7@nhs.net
Sue Conway
0191 402 8000 ext. 8289
sue.conway1@nhs.net
Paul Coyne
Quality Support Analyst
0191 402 8139
paul.coyne2@nhs.net
Lesley Connor
0191 402 8196
lesley.connor8@nhs.net
Sheila Lawson
Administrator
0191 402 8134
sheila.lawson@nhs.net
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