Patient Engagement

People have better experiences and improved health and wellbeing when they are involved in their own care. As such, we will keep listening to our communities and involve them in the way we work. We will aim to do this for all groups, including those who are not always heard. We will continue to give patients the best care possible while we help them be ‘active’ in their care. This often means asking ‘what matters to them’ and not just ‘what’s the matter with them’.

Profile: As a Trust, we have a number of ways to hear from patients and carers. Their views affect the way we work. We also carry out patient surveys and feedback to staff to help us improve patient experience. We are working to involve patients more in their own care. The use of Patient
Activation Measures (PAMs) is an example of this. This approach helps our patients be involved at a level which is right for them. This theme will support the work of the Trusts Quality Strategy. 

Get in touch; get involved

If you've got ideas and want more information about this important work or if you want to get involved in the prevention work STSFT is developing please contact the Prevention Team at stsft.prevention@nhs.net.