If you need to speak to someone now, the following organisations provide a listening ear:

Samaritans

Call 116 123 for free, confidential support 24 hours a day. There is more information available on their website: https://www.samaritans.org/ 

Shout

Shout is the UK's first free 24/7 text service for anyone in crisis anytime, anywhere. Just text “SHOUT” to 85258. More information is available here: https://www.giveusashout.org/ 

StayingSafe

StayingSafe.net offers compassion, kindness and easy ways to help keep people safer from thoughts of harm and suicide, seek support and discover hope of recovery through powerful videos from people with personal experience. Visit: https://stayingsafe.net/ 

Local NHS Mental Health Trust Crisis team numbers

For people, of all ages experiencing acute mental health distress, and their carers. The crisis team does not provide an ’emergency’ service such as a 999 response. If you or another person have been harmed or are at immediate risk you may require an emergency response, contact 999 and ask for the relevant service.

Crisis Support - 24 hour service

For anyone who feels suicidal and is struggling with their mental health and need some immediate psychological support, please contact the Crisis Team for your area as below: 

Crisis Resolution and Home Treatment Team (CRHT)
Telephone number
Text number (deaf/ communication difficulties)
Newcastle and Gateshead  0191 814 8899 or freephone 0800 652 2863 07887 625 277
Sunderland and South Tyneside 0303 123 1145 or Freephone 0800 652 2867 07889 036 280
North Cumbria - East  0300 123 9015 or freephone 0800 652 2865 07795 656 226
Tees, Esk & Wear Valleys
Durham and Darlington
Teeside North Yorkshire, York and Selby
 		 0800 0516171  -


NHS England Mental Health hotline

This national NHS staff support service is open 07:00 - 23:00 everyday. Text support is also available 24/7. Call 0300 131 7000 or text FRONTLINE to 85258.

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