We have an Outpatient Contact Centre which deals with appointment queries relating to outpatient appointments as well as all new outpatient referrals. 

The Contact Centre telephone number is:

  • 0191 541 0101 

The Contact Centre is open: 

  • Monday to Thursday -  7.30 AM to 7 PM
  • Friday -  7.30 AM to 5 PM 
  • Saturday -  8.30 AM to 1 PM

Outpatient departments:
There are several outpatient departments across the South Tyneside & Sunderland area and include:

  • Chester Wing @ Sunderland Royal Hospital
  • Orthopaedic & Fracture Clinic @ Sunderland Royal Hospital
  • Urology Centre @ Sunderland Royal Hospital
  • The Galleries Health Centre, Washington. 
  • Durham Treatment Centre, Belmont
  • Outpatients @ South Tyneside District Hospital
  • Palmer Community Hospital, Jarrow

Each site has a team of skilled staff comprising of Staff Nurses and Health Care Assistants who support clinicians and patients across a range of specialties. Patients are referred for diagnosis, investigations, treatment and follow-up for a range of specialties which include:

  • Bariatric Surgery
  • Cardiothoracic Medicine
  • Care of the Elderly
  • Colorectal Surgery
  • Ear, Nose and Throat
  • Gastroenterology
  • General Surgery
  • Gynaecology
  • Nephrology
  • Neurology
  • Oncology
  • Pain Management
  • Rheumatology
  • Therapies
  • Urology
  • Vascular

Each site receives excellent support from reception and scheduling teams and domestic services.

  • Who we are and how to contact us:
  • Divisional Director - Vicky Mitchell
  • Head of Outpatients and Clinical Administration - Laura Bond (Laura.Bond7@nhs.net) 
  • Matron - Julie Mills
  • Sunderland Department Sister - Christine Tilbury (Christine.Tilbury@nhs.net | 42392/bleep 51453)
  • South Tyneside Department Sister - Mary Adamson
  • Outpatients' Manager - Michael Forrest (M.Forrest@nhs.net | 0191 541 0053)
  • South Tyneside Outpatient Department Manager - Mary Adamson (Mary.Adamson3@nhs.net | 0191 404 1000)
  • The Galleries Outpatient Department - 0191 502 6790