Hard FM

The Bureau is the emergency contact point for all urgent faults, problems and breakdowns.  All routine repairs should be reported via the CHoICE Hard FM Helpdesk link. In an emergency between 08:00 - 16:30 Monday to Friday then extension 41934 can used but outside of these hours please contact Switchboard.

This department is responsible for setting professional standards and the management of Engineering Systems, including day to day repairs, planned preventative maintenance and minor new works.  For example:

• Electrical Systems, Lighting, Power, Lifts, Fire alarms, Power generation, Pneumatic tube system, Access control systems and Catering equipment 
• Mechanical Systems, Heating, Ventilation, Air Conditioning Refrigeration, Renal water systems and Decontamination equipment 
• Plumbing Systems, Domestic hot and cold water, Showers, Waste disposal machines and Firefighting equipment 

Key contacts

• Alan Pearson, Senior Engineer (Ext 42647)
• Norman Elliott, Estates Officer (Ext 42670)
• Gareth Murray, Estates Officer (Ext 47504)
• Stephen Humes, Estates Officer (Ext 42183)
• Richard Nelson, Estates Officer (Ext 42850)
   

The Building Maintenance team is responsible for providing a professional advisory service and carrying out the day to day repairs and planned work programmes for the following areas of work to all trust aforementioned premises.

This includes building fabric, structure finishes, such as flooring coverings, decorations, upholstery, suspended ceilings, fixtures and fittings, decoration, false ceilings, windows/glazing repairs, roof work etc and also groundworks such as  roads, footpaths, gardens, trees & plants, site boundaries, 

The building dept. also covers miscellaneous items such as locks, signage, pest control, window cleaning, wall washing, snow and ice cleaning, drain cleaning etc. 

Key contacts

• Alan Cook, Building Officer (Ext 42124)
• Darren Coxon, Building Supervisor (Ext 42123) 
• Alex Hutchinson, Building Supervisor (Ext 42123)
• John Hopper, Building Supervisor (Ext 42122)
• Andrew Birch, Building Supervisor (Ext 42332)
   

The Control and Information department is responsible for Building Management Services (BMS), Energy and Environmental Services, CCTV, Staff Attack System, Access Control, Data and Networking Infrastructures and Asset Management covering the aforementioned premises. 

Key contacts

• Andy Brown, Senior Systems Engineer (Ext 49268)
• Andrew Robson, Systems Engineer (Ext 49930)
• Kaeley Lewis, Environmental Officer (Ext 46341)
   

The Clinical Engineering Department team (originally called Electro-biomedical Engineering (EBME)) has recently changed its name to bring it in line with national standards set out within the Healthcare Science Practitioners Profiles.
 
The Department specialises in both Medical Engineering and Renal Technology providing a full medical device management support service for Sunderland Royal Hospital.  This includes asset management, equipment servicing and repairs, across a wide range of specialised medical devices. The Department is Located both on A level next to the hospital's dining room and also within the Renal Dialysis Unit itself.

Key contacts

• Stephen Wardropper, Clinical Engineering Team Manager (Ext 49955)
• Ian Inman, Renal Technology Team Manager and Team (Ext 47367)
• Clinical Engineering Helpline – Ext 49933
   

The MEL provides a delivery and collection service for a range of Medical devices.  This service is provided to Wards and Departments within Sunderland Royal Hospital who have enrolled on the scheme.  An emergency service can be provided to other areas on the condition that devices are available. An out of hours Service is available via the Portering Service.

The MEL also ensures that all staff complies with the requirements of the Medical Devices Training Policy.  Assistance and guidance will be provided and support given to staff throughout this process.  Management of training requirements will be overseen along with the completion of relevant documentation for the Trust.
 

Key contact

• Sue Potts, Medical Equipment Library (Ext 47402)
• Medical Equipment Library – Ext 47400
   

Requests for minor new works such as additional keys, additional decoration, power, data points, shelving, notice boards etc are can be found here and should be completed electronically and emailed to MinorNewWorks@nhs.net