What we do 

The service manages a controlled pay on exit car-parking scheme to maintain access for patients and emergency services. We work in partnership with a fully accredited national specialist in ANPR car parking systems.

We have recently improved staff and patient/visitor experience by upgrading our payment kiosks and we now offer a pay on exit service.  At the end of your stay please visit one of the kiosks and follow the on-screen instructions;  the machine will display how much you owe once you have confirmed your vehicle registration.

We have also introduced new signage across the site to assist all service users and signage is monitored and updated as and when required.

Who we are 

Margaret Bell
Hotel, Transport & Travel Services Manager

Maureen Leng
Transport & Administration Manager

Colin Robinson
Car Parking Attendant

General Office Team:
Gill Ross
Lyn McLaughlin
Jean Jordan
Marjorie Gouldson
Danielle Allan

Where we are based

General Office, Ingham Wing, South Tyneside District Hospital.  You can find us in the corridor opposite Ingham Wing Reception.

How you can contact us 

General Office Opening Hours are Monday to Friday (excluding bank holidays) and we can be contacted by telephoning 0191 404 1094 or extension 1094 from within South Tyneside District Hospital.  We can also be contacted by e mail at stsft.carparking@nhs.net

Parking Information

Reduced Parking and Monthly Permits

  • We issue these methods of payment from our General Office. An advice sheet, privacy statement and site map is issued with all purchases of reduced parking and monthly permits.
  • The cost of reduced parking is £3.00 per day and this must be authorised by a nurse manager.
  • There is also an option to purchase a weekly discounted parking ticket at £10.00 per week.
  • For a Monthly Permit form Click Here Click Here (pdf version) | (Word version) 

Visitors’ Parking Charges

Parking charges are pro rata, full time charges are £15.00 per month.

Visitor’s Charges are below:

Up to 20 mins FREE
Up to 1 hour £2.00
Up to 2 hours £3.00
Up to 3 hours   £4.50
Up to 24 hours   £8.00
Weekly discount ticket £10.00 

Motorbikes

Motorbike parking is available.  If you have any queries, contact: 

  • the General Office on 0191 404 1094.  Opening hours Mon – Friday 0900 – 1600
  • ParkingEye: 0330 555 4444
  • Or Contact stsft.carparking@nhs.net

Parking Charge Notice

  • PCN’s will be issued if you are not parked in an authorised bay, have parked without paying the correct tariff or permit.
  • If you receive a Parking Charge Notice in error, you have the right to appeal directly to ParkingEye (attaching any evidence to support your appeal) who will consider your appeal fairly and will endeavour to respond to you within 21 days.
  • To appeal you will need to follow the guidance on the back of the Parking Charge Notice you have received.  You can also view more information and appeal through the ParkingEye website www.parkingeye.co.uk

Useful forms